The Parkways' FAQs

Sadly, we don't currently have any electric vehicle charging points at The Parkway.

Yes, that’s no problem. We can store luggage at the main reception at The Parkway.

Yes, our guests’ lost property is logged and stored at our reception at The Parkway.

The Parkway accepts all major cards, contactless and cash payments in all departments.

The Parkway has plenty of complimentary parking, which is easily accessible. There's no need to pre-book.

Sadly, we don't offer a shuttle or transfer service at The Parkway. We're more than happy to organise a taxi for you, just speak to the team at the front desk.

Complimentary WiFi is available across The Parkway.

The Parkway is accessible to guests using wheelchairs throughout the terraces, public areas, restaurants, bedrooms, spa and function rooms.

The Parkway is a child-friendly resort. We have highchairs for guests to use, dedicated swim times, and our restaurant offers a children's menu.

Most of our rooms at The Parkway have USB charging points, and USB plugs are available at reception if required.

Late check-out up to 13:00 is available at The Parkway. Please request it in advance or during your stay, and we'll do our best to accommodate. Please note an additional charge may apply.

Cancellation and prepayment policies may vary based on your selected accommodation at The Parkway. Please check the applicable terms when booking your stay.

Check in any time from 15:00 and check out any time before 10:00 (11.00 at weekends). You can purchase early check-in or late check-out — speak to The Parkways' reception team to enquire about this.

We offer a complimentary wake-up call service at The Parkway. Please let a team member know before you go to bed and we will be sure to wake you at your preferred time.

Spa facility access isn't included with standalone treatments, but it’s part of all our spa day experiences at The Parkway.

At The Parkway, our spa treatments are for guests aged 16 and over. Massages are for guests aged 18 and above.

Yes, we cater to specific skin concerns at The Parkways' spa. Every treatment includes a consultation with one of our knowledgeable therapists to personalise your experience.

Of course! The therapists at The Parkway will happily recommend and help you purchase the products used during your treatment.

Yes, the spa at The Parkway includes a relaxation room, perfect for unwinding in complete silence.

Yes, private and family-sized changing areas are available for your use in Ati2UDe Club, Gym & Spa.

Yes, members are welcome to bring one guest per member. This must be paid at the hotel reception on arrival.

Junior Swim Times:

Monday to Sunday:  08:00 - 20:00

Of course. We have several dedicated local suppliers who we have great relationships with. Speak to The Parkways' team for more information.

At The Parkway, some finish times and volume levels are set. Please ask your wedding coordinator for more information.

We do have a selection onsite at The Parkways, but you are more than welcome to bring along your own! Your wedding coordinator will run through all your requirements as part of your appointments.

Yes, we do! All our wedding couples at The Parkway can take advantage of a discounted accommodation rate. Please speak to a wedding coordinator for more information.

Yes, of course. Get in touch with the team at The Parkway and we can discuss this. We also have the latest 86 inch screen which can be pre loaded with a welcome sign.

Of course! We include paper, pencils and a flipchart in your conference package at The Parkway.