Guest services

Essentials

Simply locate the 'LQGuest' network on your device and complete the sign-in form to obtain complimentary wifi access.

You'll find a portable fan located in your wardrobe.

Freeview is available.

A personal safe is located in your wardrobe.  Simply select a four-digit PIN of your choice to secure your items.

If you are staying in a premier room, you'll find a personal coffee machine with individual artisan-style drink pods.

Hotel services

Room service is available daily from 10:00 am to 9:00 pm. You can order directly with our restaurant team or by dialling '310' from your bedroom phone.  We also offer a selection of items available between 10:30 pm to 6.30 am.  To order out of hours, please call by dialling '500' from your bedroom phone.

We also offer breakfast delivered to your room, which can be organised by completing the card and leaving it on your door handle before 2:00 am.

For housekeeping, if you are staying for more than one night, please request room service by placing the 'Please make up my room' card on your door or by informing the Front Desk. You can also request extra pillows, towels, etc., from our Front Desk team, who will be happy to assist you.

Please call the Front Desk on '0' to make arrangements for any laundry or dry cleaning you would like taken care of.

Discover places to visit in the local areas by visiting our page about the best local destinations.  You may also be interested in discovering What's on locally, and at the resort.  A variety of local area resources and maps are available from the knowledgeable Front Desk team - drop by to speak with them or call from your room on '0'.

Check-out is by 11.00 am unless specified within your stay experience or you have purchased a late check-out option.  A late check-out of 1.00 pm can be arranged at £20.00 per room, subject to availability.

Dining options

Waterside Bar & Restaurant

Breakfast

Monday - Friday:  6.30 am - 10.00 am

Saturday - Sunday:  7.30 am - 10.30 am

Lunch

Monday - Friday:  11.30 am - 5:30 pm

Saturday - Sunday:  12.30 pm - 5.30 pm

Afternoon Tea

Monday - Saturday:  12.00 pm - 5.00 pm

Dinner

Monday - Sunday:  5.30 pm - 9.30 pm

Bar

Sunday - Thursday: 11.00 am - 11.00 pm

Friday - Saturday: 11:00 - 00:00

Table reservations for dinner are essential, and can be quickly and easily booked online.  No reservation is required for breakfast.

Joanna says...

"Lovely atmosphere, friendly and great service, yummy food all fresh and great value! Highly recommend!"

Alexandra says...

"We had a lovely meal, the service was great, food was beautiful. I would definitely recommend."

James says...

"We dined here for our anniversary. All of the staff were very friendly, welcoming, and polite. The food was amazing, and the portion sizes were big! The prices are very reasonable. We had breakfast in the morning too and it was so good. A great selection and very fresh. We can't wait to return."

Natalie says...

"The food was outstanding. We had a 3 course meal and everything was exceptional. The service was good, the pricing was fair for the quality of food, we enjoyed everything about it!"

Susan says...

"Four of us found the venue pleasing, the staff friendly and helpful, and the food fresh and tasty."

Lynne says...

"Restaurant was very busy when we went with a very large party. However, service was good. All the servers were very helpful and friendly."

Richard says...

"We ate three times in the restaurant. Each time the food was delicious, the best I've ever had. The service was excellent. Very professional and each time we were made to feel special."

Jamie says...

"We ate three times in the restaurant. Each time the food was delicious, the best I've ever had. The service was excellent. Very professional and each time we were made to feel special."

Stephen says...

"The meal and service were excellent. I had the rib-eye steak which was particularly good, very tender, tasty and cooked to perfection. The young man, who served us, Ben R, was very helpful and friendly. He made us feel very much at home."

Amenities

Our leisure facilities include a wide choice of state-of-the-art equipment which is available for all guests to use throughout your stay from 12.00 pm on the day of arrival to 4.00 pm on the day of departure.  If you are interested in becoming a member, you'll find we have a variety of packages to select from to suit your lifestyle.

 

Our expert team are always on hand to provide tips to get the most from your workout, however if you'd prefer some dedicated time with a qualified professional to perfect your routine, take a moment to book a Personal Training session with us.  Call the Club team on 290 or 01394 386 871.

There is a 15 metre indoor pool open all year round.

Our pool opening times are as follows:

Monday to Friday: 6.30 am - 9.00 pm
Saturday & Sunday (including bank holidays):  8.00 am - 8.00 pm

Children are welcome in the pool from:
Monday to Friday:  10.30 am - 11.30 am and 2.00 pm - 6.00 pm
Saturday & Sunday:  10.00 am - 4.00 pm

Use of our leisure facilities are included in all stays, please note our spa carries an extra charge but is inclusive in all our spa day and stay experiences.

Set within 120 acres of stunning parkland and peaceful Suffolk landscapes, our 18-hole, par 71, championship course, Sam Foster Golf Academy, twin tier driving range, and adventure golf course offer an unforgettable experience for golfers of all levels and ages.

Opening times

Monday - Friday:  7.00 am - 10.00 pm

Saturday - Sunday:  7.00 am - 8.00 pm

Local attractions

Discover places to visit in the local areas by visiting our page about the best local destinations.  You may also be interested in discovering What's on locally, and at the resort.  A variety of local area resources and maps are available from the knowledgeable Front Desk team - drop by to speak with them or call from your room on '0'.

Transport

Train

The nearest railway station to Ufford Park is Melton Station [MES], located just 1.5 miles from the resort, with regular services operated by Greater Anglia.  Melton lies on the Ipswich–Lowestoft line, offering easy connections from Ipswich, where you can travel directly to and from London Liverpool Street, Norwich, and other major cities.  From Melton Station, it’s a short taxi ride or a pleasant 30-minute walk to the resort.

Bus

Local bus services connect Ufford Park with surrounding towns and villages.  First Bus and Suffolk Norse operate routes in the area.  The most convenient route is bus 65, which runs between Ipswich and Aldeburgh, stopping in Melton and Woodbridge, both within walking distance of the resort (approx. 10–15 minutes).  Fares typically range from £2 to £4.  For the latest timetables and route maps, please visit the Suffolk on Board website or use Traveline for door-to-door journey planning.

Taxis are readily available from Melton Station, Woodbridge Station, and nearby towns.  Recommended local taxi services include:

Deben Taxis – 01394 386191

A2B Taxis Woodbridge – 01394 460222

Melton Taxis – 01394 610210

We recommend booking in advance during peak times or weekends to ensure availability.

Events

There's always something happening at the resort.  Check out our seasonal events guide and get planning your next date night, get together with friends or family occasion.  To make the most of your next visit check out our extensive offers.

Offer Category

Set for Summer Spa Day

Offer Ends: 31 Aug 2025

Our seasonal spa days are back! Enjoy half day spa access, a 25 minute treatment, spa lunch and discounts on further treatments and products.
**Upgrade to a Full Day of Spa access for just £20pp**

From £69

Special Offer

UP Getaway

LQ Getaway Our famous stay!
Enjoy Dinner bed and breakfast in a view room, with use of our leisure club facilities throughout use and a bottle of house wine in your room on arrival

From £215

Special Offer

Secret Sunday Stay

An overnight stay in an upgraded room with full breakfast, dining allowance for Waterside Restaurant and leisure club access throughout.
Up to 30th September, this stay also includes 2 hours complimentary access to our amazing spa facilities!

From £180

Guest services

At Ufford Park Resort, we are committed to ensuring that all our guests feel welcome, comfortable, and supported throughout their stay. Our Accessibility Statement outlines the steps we’ve taken to make our facilities, accommodation, and services as inclusive and accessible as possible for guests with disabilities or specific access needs. Whether you're planning a spa day, overnight stay, or dining experience, we aim to provide clear information to help you plan your visit with confidence. Please read on to learn more about accessible parking, step-free access, adapted rooms, hearing loops, and other support we offer.

In the event of an emergency, dial 999 from any phone to reach the UK emergency services. This number connects you to police, ambulance, fire brigade, and the coastguard.

Calls are free and can be made from mobile phones, landlines, or public telephones.  If you are calling from the bedroom phone be sure to place a '9' ahead of the number.

If you are on or near the water and require urgent assistance, ask specifically for the coastguard.

For non-emergency medical advice, call NHS 111.

If you have a hearing or speech impairment, you can use the text relay service by dialling 18000.

Should you be aware of an emergency please also alert the Duty Manager who will be able to assist you - you may do this by alerting any member of staff.

If you’ve misplaced something during your visit to Lion Quays Resort, we’re here to help. Our team manages all lost property with care and will do our best to reunite you with your belongings. Please complete the lost property form with as much detail as possible, and a member of our team will be in touch.

Buddhism

Dhamma Dīpa Buddhist Group – Ipswich
Meetings and meditation sessions held at various venues in Ipswich.

Christianity

St Mary's Church, Ufford (Church of England)
Ufford, IP13 6DS — A beautiful medieval parish church, just a short walk from the resort.

St Mary's Church, Woodbridge (Church of England)
Church Street, Woodbridge IP12 4LP — The main Anglican church in Woodbridge town centre.

Woodbridge Quay Church (Baptist/URC)
Quay Street, Woodbridge IP12 1BX — A welcoming church offering modern worship.

St Thomas of Canterbury Church (Roman Catholic)
1 St John’s Hill, Woodbridge IP12 1HS — The main Catholic church serving the local area.

Seventh-day Adventist Church
2 Grove Road, Woodbridge IP12 4LG — A small but active local Adventist community.

Hinduism

Ipswich Hindu Samaj (community group, event-based)
Events and religious festivals are organised in Ipswich and surrounding areas. No fixed temple, but activities take place at community centres such as Gainsborough Library or local halls.

Islam

Ipswich Mosque (Suffolk Bangladeshi Community)
32–36 Bond Street, Ipswich IP4 1JE — Approx. 25–30 minutes by car from Ufford Park.

Judaism

Suffolk Liberal Jewish Community (services held at various venues)
Based in Ipswich — Offers regular services, cultural events, and educational programmes.

Sikhism

Guru Nanak Gurdwara Ipswich
745 Woodbridge Road, Ipswich IP4 4NB — A small but welcoming Sikh temple around 25 minutes’ drive from Ufford Park.

Waterton Pharmacy

Framfield Medical Centre, Ipswich Road, Woodbridge, Suffolk, IP12 4FD

Telephone: 01394 615555

Monday to Thursday:  9:00 am – 11:00 am and 3:00 pm – 7:30 pm

Friday:  9:00 am – 7:30 pm

Saturday:  8:00 am – 1:00 pm

Sunday:  Closed

Feedback

We thrive on your feedback and would sincerely appreciate if you took a few minutes to complete our post-stay guest survey.  For taking the time to complete it we will automatically enter you in to our seasonal prize draw to win a return visit to an LQ Resort.

Should you experience any disappointment during your stay, please ask to speak to the Duty Manager.

We endeavor to resolve all issues whilst you are staying with us as we want you to truly enjoy your time at the resort.

Should you need to contact us regarding a disappointment following your stay or didn't feel that our response was satisfactory then please email reservations@uffordpark.co.uk and your complaint shall be coordinated to the correct person for resolution.

Policies

Smoking is not permitted inside any of our rooms if found to be smoking in the rooms there will be a penalty fee to pay - initially £150 cleaning fine then £100 per day the room is unsellable.

Please note that we test our fire alarm weekly on Tuesday at 1.00 pm.  On hearing the fire alarm please make your way to the nearest fire exit with the meeting point located on the car park next to the log cabin.

If you wish to charge anything back to your bedroom account, please show the member of staff your key wallet; you will be requested to sign all charges as proof of purchase.  A £100 preauthorisation is required at reception to set-up an account; this shall require settlement upon departure.

The resort does not accept cash.  All major debit and credit cards are accepted including the use of digital wallets in pounds sterling.  All rooms to be settled upon check-in.